Insurance

Generali Global Assistance Logo North Georgia Vacation Rentals Dahlonega

We’ve partnered with Generali Global Assistance to offer Guest Protect Travel Insurance and Vacation Rental Damage Protection.

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Protection in Case Your Trip is Canceled

Vacation Rental Damage Protection

Guest Protect Travel Insurance

Even the best-planned trip can be impacted by the unexpected, forcing you to cancel or interrupt your trip, lose your vacation investment, and incur unplanned expenses. Get the peace of mind you deserve by purchasing Guest Protect Travel Insurance from Generali Global Assistance.

Guest Protect Travel Insurance is 6.95% of your booking total. 

Valuable Protection for Before, During and After Your Vacation

Sudden illness, medical emergency, natural disaster, adverse weather, delayed flights, road closures, or lost or delayed luggage can quickly derail a trip, and sometimes at the least convenient moment.

Anticipating the unexpected with Generali Global Assistance travel insurance insures your vacation investment from costly covered events and helps reimburse you and others staying at your reservation for surprise expenses.

With this valuable protection plan, you get:

  • Trip Cancellation coverage for a variety of unforeseen circumstances, including mandatory evacuations and sickness and injury of yourself, a traveling companion or family member.
  • A wide range of post-departure coverages, including Trip Interruption, Travel Delay, Medical and Dental, Emergency Assistance and Transportation, Baggage, Rental Car Damage, and more. Note Rental Car Damage is not available to residents of Texas.
  • Coverage for Pre-Existing Medical Conditions when you purchase your plan prior to or within 24 hours of final payment and are medically able to travel when you buy your plan.
  • Valuable assistance services including 24/7/365 emergency assistance, concierge services, on demand medical care—including no out-of-pocket medical expenses—identity theft resolution and roadside assistance.
  • A 10-day free look to review your plan and decide if it’s right for you. If you wish to cancel your plan within 10 days of purchase and have not yet left on your trip or filed a claim you can do so and receive a full refund of your plan cost.

Review the full description of coverage.

We highly recommend purchasing vacation rental insurance as it offers you coverage if you have to cancel or interrupt your trip due to a number of covered reasons and would otherwise lose your prepaid trip costs.

Plans are offered when you make your reservation and can be purchased up until final payment. Contact the rental office to learn more.

Everyone staying at the reservation is insured. Note that some coverages are subject to policy maximums.

180 days (maximum trip length for residents of Washington is 90 days).

Yes. If you purchase additional arrangements such as flights, rental car, a round of golf or show tickets prior to your departure date, you can purchase additional coverage to insure those arrangements.

If you purchase this plan and are not satisfied within 10 days of receipt, contact the rental office to indicate your desire to cancel. If you haven't already left on your trip or filed a claim, you will receive a complete refund of your plan cost.

Trip Cancellation coverage begins at 12:01 A.M. on the day after the date the plan payment is received. All other coverages begin when you depart on your covered trip.

Insurance plans cannot cover all events that might happen to you. Those events which are covered are listed in your Description of Coverage or Policy.

Some examples of covered reasons for Trip Cancellation or Trip Interruption include sickness, injury or death of you, a family member or traveling companion; mandatory evacuation at your destination; interruption of road service; interruption of essential services at your rental; your home made uninhabitable by hurricane or other natural disaster; flight delays due to bad weather; a documented traffic accident en route to your destination; involuntary termination of employment; and acts of terrorism. Additional terms and conditions apply, review a sample Description of Coverage/Policy for full details.

Traveling Companion(s)

Insured’s or Traveling Companion’s Spouse

Insured’s, Traveling Companion’s or Spouse’s: child; parent; sibling; grandparent, great- grandparent, grandchild or greatgrandchild; step-parent, step-child or step-sibling; son- in-law or daughter-in-law; brother in-law or sister-in-law; aunt or uncle; niece or nephew; legal guardian; foster child or legal ward.

Foreseeable simply means reasonably known beforehand. Once it is reasonable that guests traveling to an area would know about an event, it becomes foreseeable. For example, if the airline you are flying announces that they are going on strike, the event becomes foreseeable once they make the announcement.

Yes, we can accept pre-existing medical conditions for you and your traveling companions as long as you purchase your plan prior to or within 24 hours of your final trip payment and you are medically able to travel at the time the coverage is purchased.

A pre-existing medical condition means a sickness or injury during the 60-day period immediately prior to your effective date for which you or your traveling companion:

1. Received, or received a recommendation for, a diagnostic test, examination or medical treatment, or
2. Took or received a prescription for drugs or medicine.

Item 2 of this definition does not apply to a condition that is treated or controlled solely through the taking of prescription drugs or medicine, and remains treated or controlled without any adjustment or change in the required prescription throughout the 60-day period before coverage is effective under the insurance plan.

See the plan Description of Coverage or Policy for more details.

The plan can reimburse you up to the amount in the schedule for unused, non-refundable, prepaid trip costs if you are prevented from taking your trip due to a covered event listed in your Description of Coverage or Policy.

Call Generali Global Assistance toll-free 866-999-4018.

Filing a claim is a relatively easy process. Contact the rental office, Generali directly at 800-541- 3522 or visit our claim form page to obtain the necessary claim forms. Once you’ve completed your claim form and gathered your supporting documentation, submit your claim to Generali via email at claims@generalitravelinsurance.com or via mail at:

Generali Global Assistance & Insurance Services Attn: Claims Department

P.O. Box 939057

San Diego, CA 92193-9057

Once your forms are received you’ll be assigned a dedicated claims team member who will process your claim from start to finish and will reach out to you if they have any questions or additional information is needed.

Accidents Happen, Vacation Rental Damage Protection Can Help

You decided on a rental property so you could feel at home while on vacation. Don’t let the fear of losing your security deposit keep you from enjoying your time.

Vacation Rental Damage Protection is $35 with a max coverage limit of $1500.

Here’s how the Generali Global Assistance Vacation Rental Damage coverage works:

  • Make a simple, one-time payment of $35 up front.
  • Avoid the hassles of checks and credit card holds.
  • Relax, knowing that you have coverage for accidental property damage.

Simply report any damage that occurred during your stay to the rental office when leaving. Don’t be afraid to report the damage—that’s why you bought insurance!

Review the full description of coverage.

We highly recommend purchasing Vacation Rental Damage coverage as it can save you the hassle of dealing with a security deposit. If a security deposit is required to rent the property, Vacation Rental Damage coverage can reimburse you for accidental damages withheld from your deposit.

Plans are offered when you make your reservation and can be purchased up until check-in. Contact the rental office to learn more.

If you have purchased Vacation Rental Damage coverage and have to cancel your reservation you will receive a refund of your plan cost provided you cancel the coverage prior to your scheduled check-in date. Contact the rental office to cancel your plan.

The Vacation Rental Damage coverage provides coverage for accidental damages to the vacation home during your stay. Review a sample Description of Coverage/Policy for full details.

Notify the rental office prior to check-out. Don’t be afraid to report the damage, that’s what the insurance is for!

Yes, plans can provide coverage for accidental pet damage provided having pets at the property is not a violation to your rental agreement.

No, coverage is not available for losses resulting from intentional acts, gross negligence or acts that are in violation of your rental agreement.

Coverage for thefts is available if the theft is caused by any person other than yourself and other guests staying at the rental during your reservation, provided the theft is substantiated by a police report.

Filing a claim is a relatively easy process. Contact the rental office, Generali directly at 800-541- 3522 or visit our claim form page to obtain the necessary claim forms. Once you’ve completed

your claim form and gathered your supporting documentation, submit your claim via email at claims@generalitravelinsurance.com or via mail at:

 

Generali Global Assistance & Insurance Services Attn: Claims Department

P.O. Box 939057

San Diego, CA 92193

 

Once your forms are received you’ll be assigned a dedicated claims team member who will process your claim from start to finish and will reach out to you if they have any questions or additional information is needed.

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